Two years after its main subsidiary took over the health care contract affecting nearly a half million Texans—including community and technical college educators—UnitedHealth Group is under new scrutiny from lawmakers.
It's covered in an article in the Dallas Morning News by Robert T. Garrett.
In 2012 United beat out Blue Cross Blue Shield of Texas as third party administrator for 445,000 active and retired state workers and their dependents.
The switch was controversial because the "company hired super-lobbyists connected to Gov. Rick Perry, such as former Perry chief of staff Mike Toomey and former Perry campaign manager Luis Saenz, when it snagged the four-year, $204 million Employees Retirement System deal in 2012," according to the article.
Last week, the issue received the attention of the House State Affairs Committee, chaired by Byron Cook (R-Corsicana). At a hearing, panelists expressed concern that health participants are paying more than they should, especially in rural areas. Also discussed was a reported shortage of primary care physicians, compared to the previous PCP list under Blue Cross. It's a complaint heard frequently.
From the article:
Cook, a member of Speaker Joe Straus’ inner circle, said the system immediately should hire an outside auditor to check into disturbing signs he’s seeing that “balance billing” after hospital visits is growing and plan participants are shelling out increasing sums for out of network care.
Tom Quirk, United’s chief operating officer for Texas and Oklahoma, shot back, “Claims administrators don’t balance-bill. Physicians or care providers balance-bill.”
He and retirement system executive director Ann S. Bishop, a former Perry chief of staff, said United is hitting a goal of holding this year’s plan costs to 7.5 percent growth over last year. They also said United works hard when state employees complain to patch holes in its provider network, especially with the hospital-based doctors who resist signing contracts with insurers and are responsible for much of the balance billing.
Cook and a couple of his committee’s members, though, said they weren’t totally satisfied by the assertions of smooth sailing.
“I didn’t care which group has it,” Cook said of the contract. “I still don’t. But I care a lot that it be run for the benefit of the state and the participants. … I’m very happy if it all proves up. But we need to make sure the state does a good job at monitoring big contracts.”